Privacy Policy

Last updated: 04 September 2025

GuggerHub (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our freelancer marketplace platform (the “Platform”), available at higgerhub.com.

By using our Platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

Account details (name, email address, phone number, password).
Profile information (skills, experience, portfolio, education, work history, photo).
Payment details (billing address, tax details, payout information).
Project information (messages, files, contracts, milestones).

b. Automatically Collected Information

Device details (IP address, browser type, operating system).
Usage data (login activity, clicks, time spent on pages).
Cookies and tracking technologies (see Section 7).

c. Third-Party Information

Payment processors (to verify transactions).
Identity verification services (for compliance and security).
Social media accounts (if you connect them).

2. How We Use Your Information

We use your information to:

Provide and improve our Platform services.
Facilitate communication between freelancers and clients.
Process payments and payouts securely.
Verify user identities and prevent fraud.
Personalize your experience (recommend projects or freelancers).
Comply with legal obligations (tax, accounting, anti-fraud laws).
Send important updates, notifications, and promotional offers (you can opt out of marketing emails).

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

Clients/Freelancers – to enable collaboration and contracts.
Payment providers – to process transactions securely.
Third-party service providers – for hosting, analytics, customer support, and security.
Legal authorities – when required by law, court order, or to prevent fraud.
Business transfers – in the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information, including encryption, firewalls, and secure payment gateways. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request account deletion, subject to our retention requirements.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or correct your personal information.
Request deletion of your data.
Restrict or object to data processing.
Request a copy of your data in a portable format.
Withdraw consent for marketing communications.

To exercise your rights, contact us at legal@giggerhub.com

7. Cookies & Tracking

We use cookies and similar technologies to:

Enable core Platform functionality (logins, sessions).
Analyze usage to improve services.
Personalize user experience and recommendations.
Deliver targeted advertising (where applicable).

You can manage or disable cookies through your browser settings, though some features may not function properly without them.

8. International Data Transfers

If you access the Platform from outside [insert country of registration], your data may be transferred to and processed in countries with different data protection laws. We take steps to ensure adequate protection when transferring personal data.

9. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Children’s Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of the Platform after changes indicates your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

GiggerHub Marketpace
Email: legal@giggerhub.com